RESUME 

 Education 

Associates Degree in Computer Programming

May 2017
Guilford Technical Community College

Jamestown, NC
 

Bachelor’s Degree in Computer Technology and Information Systems
May 2020
Guilford College

Greensboro, NC
 

 WORK EXPERIENCE 

Technology Specialist

Astyra Corp. - Guilford Technical Community College 
Jamestown NC, April 2021 – Current

  • Worked to assist in the management of state-owned technology assets.

  • General IT troubleshooting.

  • Created inventory management solutions and organizational tables.

  • Cyber-attack recovery work. Located, reimaged and replaced infected machines.

Nasdaq (Formerly Center for Board Excellence)
Greensboro NC, August 2017 – February 2019

  • Managed and headed troubleshooting for all company technology assets. Windows and Mac OS machines, printers, other hardware.

  • Managed connectivity, hardware and software firewalls (SonicWall), mapping networks, managing Virtual Machine networks through Microsoft Azure.

  • Published and proofing security polices (Business Continuity, Incident Response, Privacy, Clean-Desk, etc.)

  • Solved in-house engine issues (EnGauge) utilizing markup language expertise and promoting site traffic.

  • Managed Drupal and WordPress sites. Headed redesign efforts. Supporting performance and promoting site traffic.

  • Managed Google AdWords campaigns and SEO optimization.

  • Designed and implemented advertisements and other marketing materials utilizing the entire Adobe Creative Cloud suite.

Lincoln Financial Group
Greensboro NC, Summer 2016 (June 6th - August 12th)

  • Participated in both functional and automated testing.

  • Managed weekly Defects and follow-ups.

  • Aided in troubleshooting and bug fixes within Microsoft SharePoint. 

  • Created and managed test cases

Web Developer

Internet Truckstop
New Plymouth, ID, December 2012 – June 2014

  • Worked in a team environment utilizing the Agile development process.

  • Composed clear and understandable commented code.

  • Acted as Scrum Master on several occasions in order to expedite deliveries.

  • Utilized the ASP.NET framework, XML, JavaScript and JQuery on a daily basis.

  • Worked closely with Senior DBA to build SQL stored procedures on a per project basis.

  • Created cross-browser UI web elements.

  • Created testing scripts for both functional and automated testers.

  • Reported and replicated located bugs to develop fixes.

  • Tested functional software specifications.

Project Smythical - Freelance Web Designer

Greensboro NC, November 2019 - Current

  • Manage and develop online presence for local businesses and non-profits. Including website building, hosting, webforms, databases and create marketing content such as logos and other miscellaneous designs.

 Special Skills 

Proficient in most web development technologies (HTML5, XML, JS, Drupal, Wordpress, etc)
Advanced troubleshooting knowledge: Microsoft Windows 7, 8 and 10, Lunix Ubuntu & macOS

Java, Python, C#
Experienced with the .NET framework
Proficient knowledge in Microsoft Visual Studio IDE
Familiar with Tableau
Proficient knowledge of network security protocols and writing/proofing security policies
Proficient knowledge of the Agile/Scrum Development process
Advanced understanding of Google AdWords and Google Analytics (Generalized improvement of SEO)
High level aptitude with Adobe Creative Cloud suite
Able to promote a positive environment and encourage team members

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